• We have partnered with USPS, UPS, FedEx, and DHL to offer the lowest possible shipping rates for our customers.
  • Shipping costs are calculated based on the weight of your order and the distance it takes to reach you.
  • The shipping times shown are an estimate of how long it will take your order to arrive once the carrier receives it.
  • These estimates do not include the amount of time it takes for us to fulfill your order.
    • During high-volume order periods fulfillment may take several days.
  • The initial shipping confirmation email you receive does not indicate that your order has been received by the carrier.
  • Free shipping is offered at the following order values:
    • Domestic: $200+
    • International: $300+
  • For any orders that receive free shipping, the carrier is chosen at our discretion.


Lost, Damaged, or Stolen Orders

  • We offer shipping protection through Order Protect on all orders to cover you in the event that your shipment is lost in transit, damaged, or stolen upon delivery.
  • The cost to protect your order is calculated based on the total value of items you purchased.
  • If your order is protected and suffers a covered loss, we will replace and reship it completely free of charge.
  • Please email us at if your order is protected and you need assistance getting it replaced.
  • If your order is not protected, you will need to contact your selected carrier to resolve the issue.
  • If your order is returned to us due to an incorrect address, you will be responsible for the cost to re-ship your order.


Incorrect or Missing Items

  • If your order arrives and any items are missing or incorrect, please email us at so we can ship you the correct items as soon as possible.



  • A full refund (less shipping and handling) may be requested for any unopened products returned to us within 30 days of the original purchase.
  • Returns must be sent to the following address:
    • Morphogen Nutrition, 763 Radio Dr, Lewis Center, OH 43035
  • We are unable to offer refunds or exchanges for products that have been opened.

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