SUPPORT

Shipping

We have partnered with USPS, UPS, FedEx, and DHL to offer the lowest possible shipping rates for our customers.
Shipping costs are calculated based on the weight of your order and the distance it takes to reach you.
The shipping times shown are an estimate of how long it will take your order to arrive once the carrier receives it.
These estimates do not include the amount of time it takes for us to fulfill your order.

The initial shipping confirmation email you receive does not indicate that your order has been received by the carrier.
Free shipping is offered at the following order values:

For any orders that receive free shipping, the carrier is chosen at our discretion.

Lost, Damaged, or Stolen Orders

We offer shipping protection through Order Protect on all orders to cover you in the event that your shipment is lost in transit, damaged, or stolen upon delivery.
The cost to protect your order is calculated based on the total value of items you purchased.
If your order is protected and suffers a covered loss, we will replace and reship it completely free of charge.
Please email us at support@morphogennutrition.com if your order is protected and you need assistance getting it replaced.
If your order is not protected, you will need to contact your selected carrier to resolve the issue.
If your order is returned to us due to an incorrect address, you will be responsible for the cost to re-ship your order.

Incorrect or Missing Items

If your order arrives and any items are missing or incorrect, please email us at support@morphogennutrition.com so we can ship you the correct items as soon as possible.

Returns/Refunds

A full refund (less shipping and handling) may be requested for any unopened products returned to us within 30 days of the original purchase.
Returns must be sent to the following address:

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